Privacy Policy
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This Privacy Policy explains how creainvest.best (“we,” “us,” or “our”) collects, uses, shares, and retains personal data on our Japan-focused investment education and sustainable-investing education/community platform, and how you can exercise your rights under Japan’s privacy rules.
1. Scope
This policy applies to personal data processed through our website and related services. If you access features through a membership/account, this policy also applies to that relationship.
2. Personal data we collect
- Account and identity data: name, email address, and any profile details you provide.
- Contact and communications: messages you send to us, and records of your requests.
- Service usage data: page views, clicks, and activity logs, including device and browser information.
- Device/terminal identifiers: cookie identifiers and similar technologies may be used; whether they are treated as “personal-related information” depends on how they are linked with other information under the Act on the Protection of Personal Information (APPI) (個人情報の保護に関する法律).
- Payment or subscription data (if applicable): billing details handled through our payment/commerce providers.
3. Purposes of use
We use personal data for the following purposes:
- To provide membership features and access to educational/community content.
- To manage accounts, verify requests, prevent abuse, and secure the service.
- To communicate with you about your membership, updates, and support.
- To improve content and user experience, including analytics and measurement.
- To comply with legal obligations and respond to lawful requests.
4. Legal basis and compliance (Japan)
Where applicable, our processing is designed to comply with the Act on the Protection of Personal Information (APPI) (個人情報の保護に関する法律), including requirements relating to notification/consent and handling of personal-related information such as certain cookie/terminal identifiers. Where we process data for advertising/solicitation that could be considered related to regulated financial products/advice, we provide legally required identifiers and disclosures and avoid misleading/unreasonable claims in line with the Financial Instruments and Exchange Act (金融商品取引法).
5. Cookies and similar technologies
We may use cookies or similar technologies to remember preferences, understand usage, and operate features. If cookie/terminal identifiers are treated as “personal-related information” under the Act on the Protection of Personal Information (APPI) (個人情報の保護に関する法律), we will handle them in accordance with APPI requirements, including appropriate notice and consent/opt-out mechanisms where applicable.
6. Sharing and disclosures to third parties
We may share personal data with:
- Service providers that process data on our behalf (e.g., hosting, analytics, customer support, and technical operations), under appropriate contractual safeguards.
- Authorities or courts when required by law, regulation, or lawful requests.
- Other parties in connection with a corporate reorganization, merger, or sale of assets, subject to appropriate safeguards.
If personal data is provided to third parties or involves an international transfer, we will meet APPI obligations, including required disclosures and consent/arrangements where applicable, in line with the Act on the Protection of Personal Information (APPI) (個人情報の保護に関する法律).
7. International transfers
Some service providers may process data outside Japan. Where this involves international transfers of personal data, we take steps to provide required information to you and to satisfy APPI obligations, including appropriate arrangements and disclosures where applicable, under the Act on the Protection of Personal Information (APPI) (個人情報の保護に関する法律).
8. Retention
We retain personal data only for as long as necessary for the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Retention periods vary depending on the nature of the data and purpose.
9. Your rights
Under the Act on the Protection of Personal Information (APPI) (個人情報の保護に関する法律), you may have rights related to disclosure, correction, suspension of use, and deletion (as applicable), and you may request information about how your personal data is handled. To exercise your rights, contact us using the details in Section 12.
10. Security
We implement appropriate administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.
11. Educational content and regulated communications
Our site provides investment education and sustainable-investing education/community content. If any communications could be considered advertising/solicitation related to matters regulated under financial laws, we will include legally required identifiers/disclosures and avoid misleading or unreasonable claims, consistent with the Financial Instruments and Exchange Act (金融商品取引法). If any membership or related service is treated as a contract for “Specified Continuous Services” under Japan’s specified commercial transactions framework, we will identify the provider and deliver legally required pre-contract/contract documents in accordance with the Act on Specified Commercial Transactions (Specified Commercial Transactions Act) (特定商取引に関する法律).
For specified transactions governed by that framework, our advertising/solicitation related screens and documents will not use misleading/unreasonable claims and will meet required display rules, as required by the Act on Specified Commercial Transactions (Specified Commercial Transactions Act) (特定商取引に関する法律).